At Melbourne Epoxy Flooring, we value your trust and are committed to safeguarding your personal details. This Privacy Policy explains clearly how we collect, use, and protect your information when you visit melbourneepoxyflooring.com.au

or interact with us in any way. By using our website, you agree to the practices outlined here. If you have any questions, we’re always ready to assist.

1.Information We Collect

To provide the best possible service, we may collect two types of information:

Details You Provide to Us

When you request a quote, fill out our contact form, or subscribe to updates, you may share personal details such as your name, phone number, email address, and location. We only collect what is necessary to assist you.

Details Collected Automatically

When you browse our site, some technical information is gathered automatically (like your IP address, browser type, or the pages you visit). This information doesn’t identify you personally — it helps us improve our website and user experience.

Cookies

Our site uses cookies to remember your preferences and enhance your browsing experience. You may disable cookies in your browser settings, but some site functions may not work as smoothly.

2. How We Protect Your Information

We take security seriously and apply modern safeguards to protect your personal information against unauthorized access or misuse. While no online system is 100% secure, we encourage safe practices like using strong passwords and avoiding public Wi-Fi for sensitive activities.

3. When We Share Your Information

We do not sell or trade your personal details. However, your information may be shared in specific situations:

Trusted Service Providers: We sometimes rely on third parties (such as hosting or payment processors) to help us operate our business. They are only given access to the information necessary for their task.

Legal Requirements: If we are legally required to share certain details, we will comply with the law.

Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business assets.

4. Your Rights and Choices

Your information is yours, and you are in control. You can:

Ask us to update or correct your personal information.

Unsubscribe from marketing emails anytime by following the link in our messages.

Manage or disable cookies directly through your browser.

5. How We Use Your Information

We only use your personal data for purposes you would reasonably expect, including:

Responding to your inquiries and providing quotes or service details.

Keeping you informed about updates, promotions, or new services (only if you’ve opted in).

Improving our website and services based on how visitors use them.

Ensuring compliance with applicable laws and maintaining site security.

6. Links to Other Websites

Our website may contain links to third-party websites. Please note that we are not responsible for how these sites manage your data. Be sure to read their privacy policies when visiting them.

7. Updates to This Policy

We may review and update this Privacy Policy from time to time to reflect changes in the law or improvements in our business. Any significant updates will be posted on this page with a revised “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Melbourne Epoxy Flooring

Melbourne, VIC, Australia

Email: contact@melbourneepoxyflooring.com.au

Phone: 1800 973 377